Shipping Policy
Fast, Reliable, and Hassle-Free Shipping
At Hydro Stanley, we are committed to delivering your orders quickly and efficiently. Our trusted shipping partners ensure that your tumbler reaches you in perfect condition, no matter where you are. Below, you’ll find everything you need to know about our shipping process, estimated delivery times, and costs.
Shipping Locations
We proudly ship across:
✔ United States – All 50 states, including Alaska & Hawaii
✔ Canada
✔ International Shipping – Select countries (Check availability at checkout)
Processing & Handling Time
🕒 Orders are processed within 1-2 business days (excluding weekends and holidays). Once processed, your order is shipped immediately, and you will receive a tracking number via email.
🚀 Expedited orders placed before 12 PM (PST) will be processed the same day.
Estimated Delivery Times
📦 Standard Shipping (3-7 Business Days) – Free on orders over $50
⚡ Expedited Shipping (2-4 Business Days) – Available at an additional cost
🚀 Overnight Shipping (1 Business Day) – For urgent orders (Rates calculated at checkout)
Note: Delivery times may vary due to unforeseen factors like weather conditions, holidays, or carrier delays.
Shipping Costs
💰 Free Standard Shipping on all U.S. orders over $50
💳 Shipping fees for Expedited & International Orders are calculated at checkout based on your location and chosen shipping method.
Tracking Your Order
📍 Once your order is shipped, you’ll receive an email with a tracking link. You can track your shipment in real-time and stay updated on its delivery status.
If you don’t receive a tracking email within 48 hours, please check your spam folder or contact our support team.
International Shipping & Customs
🌍 We ship globally! However, international customers are responsible for customs duties, taxes, and import fees (if applicable). These charges vary by country and are not included in the product price or shipping cost.
Lost, Stolen, or Delayed Packages
While we strive for on-time and secure deliveries, Hydro Stanley is not responsible for lost or stolen packages after they have been marked as delivered. If your package is missing, please:
1️⃣ Check with neighbors or building staff.
2️⃣ Contact the shipping carrier using the tracking number provided.
3️⃣ Reach out to us at [email protected] for further assistance.
Need Help?
Our customer support team is here to assist you with any shipping-related inquiries. Contact us at:
📧 Email: [email protected]
📞 Phone: +1 (703) 405-9546
At Hydro Stanley, we believe in seamless shopping experiences—because staying hydrated should be stress-free!